How consumer expectations are reshaping B2C insurance
Simply put, insurance is designed to provide support when something goes wrong, which has historically given insurers little incentive to prevent those events from occurring in the first place. Most insurers operate on a model in which customers pay a premium, an incident occurs, a claim is submitte
<p>Simply put, insurance is designed to provide support when something goes wrong, which has historically given insurers little incentive to prevent those events from occurring in the first place. Most insurers operate on a model in which customers pay a premium, an incident occurs, a claim is submitte</p>